Cancellation Policy​

At Brass Beauty, each appointment is reserved specifically for you. Late cancellations and no-shows impact our ability to accommodate other clients and manage studio time. Please review the policy below before booking.

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Appointment Changes

We kindly ask for at least 24 hours’ notice to cancel or reschedule an appointment.

Cancellations or reschedules made within 24 hours of the appointment time may result in a cancellation fee.

 

Late Cancellations

• Appointments cancelled with less than 24 hours’ notice may be charged up to 50% of the service price.

• Deposits or consultation fees are non-refundable and may be forfeited for late cancellations.

 

No-Shows

Clients who do not arrive for their appointment and do not provide notice may be charged up to 100% of the service price.

Repeated no-shows may require prepayment to book future appointments.

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Arriving Late

Please arrive on time for your appointment.

• Arriving late may shorten your service to accommodate the schedule.

• If insufficient time remains, the appointment may be treated as a late cancellation.

 

New Client Consultations

New Client Consultation requests are reserved time and preparation. Missed or late-cancelled consultations may result in forfeiture of any associated fee.

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Training & Education

Training sessions require advance planning and preparation.

• Training bookings are non-refundable.

• Rescheduling may be considered with sufficient notice and at the discretion of Brass Beauty.

 

Policy Acknowledgement

By booking an appointment, submitting a request, or enrolling in training with Brass Beauty, you acknowledge and agree to this Cancellation Policy.

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This policy exists to respect both your time and ours. Thank you for understanding.